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Q
Hoeveel tale op u rekenaar?
ATotaal 8 tale: Chinees, Engels, Spaans, Portugees, Russies, Frans, Turks, Arabies.
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Het u onderneming die waarborg?
AJa, ons sal 1 jaar gratis onderhoud aan die masjien bied. As die maklik-breekende dele gebreek is, kan u dit van ons onderdele in die gereedskapskas verander, indien nie, dan stuur ons die vervanging deur DHL express.
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Q
Is u die vervaardigings- of handelsonderneming?
AOns is die vervaardiger met professionele ervaring op borduurmasjien meer as 16 jaar.
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Q
What information of machine is required if we want to make orders?
ASuch as embroidery area /needle number /head number/head interval and other extra function need.
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Hoe om 'n bevel te maak?
AStep 1, please tell us what model and quantity you need; Step 2, then we will make a PI for you to confirm the order details; Step 3, when we confirmed everything, you can arrange the payment; Step 4, finally we delivery the goods.
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Wat is jou MOQ?
A1 stel.
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How to get the machines Price?
APlease offer us some exactly data(heads,needles,heads interval,the max distance of X,Y ).If you don't know,we will recommend regural products which was hot sell in your market.
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Q
Can you provide OEM service?
AWe can provide OEM service. It will depend on your requests.
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Q
What is memory size of your machines?
A100 million stitches matched with 800 patterns.
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Do you have ISO certificate?
AYes, we have ISO and other certificates.
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What is needle number of your machines?
A2/3/4/6/9/12/15 needles can be choosen.
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Which brand of your computer and control system?
AMainly we use Dahao brand, also can choose shanlong and other brand.
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Q
What is the max speed of you machines?
AFor flat embroidery machine, it can reach 1200rpm, and chain stitch machine can reach 1200rpm also.
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Q
Do you have manual with the machine?
AYes, we have electronic manual in the USB, and it is english version.
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What kinds of embroidery machine do you have?
AWe produce all kinds of embroidery machines, such as flat, sequin, chain stitch, coiling, cap/T-shirt, multi-function mixed embroidery, etc.
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Do you supply spare parts?
AYes, we will put standard spare parts in our tool box before we loading machine.
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Do you supply overseas installation and debugging?
AYes, but customer needs to bear all overseas expenditure.
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Hoe beheer jy die kwaliteit?
ABofore install the machine, all of our parts need to checked one by one by our QC department. And also we have professional inspectors to test the finished products strictly according to standard stipulated. You can be assured that all the products you get from us are reliable.
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Q
Can I be your agent?
AYes, if you want to become our dealers in your country, we are pleasure to share profits and cooperate together.
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Q
Can you offer us the necessary paper to do the customs clearance?
AYes, we will send you the commercial invoice, sales contract, packing list, bill of loading (FOB or CFR, CIF terms), insurance policy (if CIF terms), also CO if you need.
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Q
Our country voltage is not very stable, what shoud I do?
AWhen you make the machine order, you have to inform us, so we will send to you the voltage stabilizer with the machine.